ACL Mobile announced today the acquisition of Credence – Omni-Channel Marketing Automation Platform by Oorja. Credence brings in analytics and smart customer interactions that maximizes the value and experience of the end customers. The acquisition follows Credence’s people and customer contracts and the merged team will operate from ACL’s office under ACL’s brand.
Credence is a real-time data driven marketing communication platform that enables enterprises to contextual information which is time relevant to the individual. Its analytical capabilities segments the customer profiles along with real-time triggers and enables the businesses to send targeted communication across all channels. Mainly designed for the banks and financial securities segment, Credence will be initially sold in Indian market with the future plans to roll it internationally and help acquisitions in Malaysia and UAE.
“Credence offers an exciting opportunity for ACL to strengthen and expand its service beyond sms and voice offerings in the enterprise market” explains Sanjay K Goyal, founder and CEO of ACL. “As the organization begins its transition to smart communication technology provider, we will be best positioned to meet the future requirements of the new age enterprises across the globe with multichannel communications that includes push notifications, WhatsApp, e-mail, and more.”
ACL Mobile is a leading provider of enterprise messaging solutions. Since its inception in 2000, it has emerged as a front runner in designing and developing highly secure, scalable and reliable platforms and products across mobile mediums of SMS, Voice, E-mail and Data. ACL’s solutions help businesses build a smarter connect with their customers, enhance relationship and achieve profitability. Our mission is to be the most admired and leading provider of Smart Enterprise Messaging services to help businesses communicate better with their customers.