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CPaaS leader, Sinch AB (publ) has emphasized its commitment to serve India as one of its strategic markets.

Virtual communication has advanced on a greater level and it is not only restricted to personal use these days. Organizations are always looking for platforms that would provide them with conversational AI. Sinch (previously ACL Mobile) is into the messaging/conversational AI space.

While most companies employ multiple channels and a majority are leveraging conversations, only 22% of companies use more than three channels for conversational engagement.

ACL’s BCP is an all-inclusive management strategy and process that addresses threats by any exigency on the business and consequently its operations.

Sinch AB, a provider of cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire ACL Mobile Limited for a total cash consideration of Rs 535 crore.

The acquisition of ACL is Sinch's third large acquisition over the past few months