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Deployed in more than 35 Banks and Financial Institutions

For enterprises who are sending voluminous time critical and versatile business communications via different marketing aplatforms, Axiom is a centralized communication management platform that integrates seamlessly into the enterprise environment and its business partners via its powerful unified API to strategically manage, monitor, and control business communications.

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Brands can achieve operational excellence by sending real time messages in milliseconds across the globe with its simple vendor onboarding and robust traffic distribution and smart routing algorithms.

Listed in NASSCOM’s “Excellence Product Matrix”, Axiom is first of its kind to offer a multitude of capabilities ensuring security (role-based access controls, multi-factor authentication, end-to-end encryption, sensitive information masking, and industry’s security standard compliance), scalability, throughput support and high availability, and effective delivery receipts.

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5 Bn+

Transactions processed per month

Less than 300

Milliseconds platform latency

99.99%

Infrastructure uptime

Enterprise Grade Unified API

Enterprise Grade Unified API

One-to-One messaging, and Bulk Requests, Multi-lingual messages with manual uploads

Intelligent Routing Engine

Intelligent Routing Engine

Robust and dynamic routing algorithm based on vendor performance and connectivity

Smart Routing & Failover Mechanism

Smart Routing & Failover Mechanism

Auto Vendor failovers, Configurable traffic distribution. Smart routing based on various parameters like message type, mobile numbers, country etc.

Proactive Monitoring

Proactive Monitoring

Bounded system (alerts on breach of TPS or daily usage volume), SMS notification to stakeholders on various activities

Multichannel Support

Multichannel Support

Support for inhouse as well as external channels – SMS, Email, WhatsApp, Push Notification

Interactive Traffic Analyzer

Interactive Traffic Analyzer

Real time reports and drill down capabilities, for advanced analytics

Frequently Asked Questions

No. Axiom is a multi-channel communications platform and can send communication via SMS, Email, WhatsApp, Push Notifications.

No. Axiom is a one-way enterprise-grade multichannel communications delivery management platform which enables enterprises to send time critical business communications to its customers.

Yes. Enterprises can send images, videos, documents, audio, videos etc. by using Axiom.

Yes. Axiom supports muti-lingual message broadcasting.

Axiom is a multi-vendor platform where enterprises can configure multiple vendors for various communication channels basis vendors’ TPS and enterprise business requirements.

Axiom manages enterprise communications and intelligently distributes requests between vendors based on the load definition. Service providers like Sinch India are integrated with Axiom, and requests are forwarded to TSPs via service providers.

Axiom supports an on-premises model, and we are also cloud-ready.

Axiom uses encryption and masking techniques to protect customer data at rest. Axiom uses HTTPS, TLS, SFTP, IP whitelisting for data source origin authentication to ensure data protection and integrity while in transit and in use.

Yes. TLS and SSL protocols are used to secure connection.

Security patches are available as a part of a new release version of system software.

Authorized enterprise users can login into Axiom. Axiom utilizes username, password, and SMS 2-factor authentication for first-time user login from authenticated IPs to identify legitimate enterprise users. The role-based access feature provides even greater access granularity to Axiom's resources and features.

24*7 IT onsite support trained executives are available for clients for production and security related issues.

We’d be happy to answer your questions!

Give Sinch a try and see what makes us the best choice - let's talk possibilities!