SMS
Voice
WhatsApp
Chatlayer
Axiom
Credence
CCM
Credence has so far supported leading banks and financial institutions of the country in achieving higher ROI with fewer resources spent on planning, scheduling, and optimizing campaigns.
Enable enterprises to drive context-led customer engagement journeys. Reach out to your customers via multiple channels to ensure that the engagements are consistent across all channels leading to higher ROI. With support for onsite, private / public cloud deployments, Credence provides complete control to enterprises to opt for the best-fit model. And that’s not all.
That’s not all! With Credence, benefit from a range of exclusive features tailored for your business and success.
Integrate all sources to create a unified view of your users and reach out to them through email, SMS, WhatsApp, and Voice. Credence gives you a sound understanding of customer’s preferred mode of contact too, helping your business make smart decisions.
From an entire database, you may be targeting a few based on a token- criteria, for a conditional journey. Credence offers seamless segmentation to launch successful campaigns.
Credence offers personalized and multi-level IVR to help you connect effectively.
Analyze your workflows over multiple KPIs, such as product, offer, objective for engagement channels. Get individual graphs of customers to for insights about user journey and behavior.
No two customers are the same, neither are their preferences. With Credence, your business can optimize the timing of a campaign so that users can receive AI triggered communications and engage with it at their choicest time.
Create a holistic profile of your customers to understand them better. Use insights based on historical, behavioral, and real-time data to weave your campaigns effectively.
Discover and organize valuable segments for smarter and personalized targeting. Help the right people engage with the right offer at the right instance. Trigger inputs ranging from transactions to inactivity.
Crystal clear insights from campaigns and engagements help you predict, analyze, track, recommend and learn from your user journey.
Monitor and measure marketing effectiveness with Credence. Save costs, time and effort spent on putting together a campaign simply by switching to Credence.
Credence gives you option to integrate Facebook Business Manager account with Credence UI and much more! Not just this, you also have the option to integrate with our in-house email platform or your existing vendor to support business continuity.
Full compliance to VPAT, Onsite deplyments available. Securely integrate your Enterprise Data
Credence has helped us to gain full control of customer communications. This platform has enabled us to identify preferred channel of the customer.
