Design and automate engagement journeys across various touchpoints in customer lifecycle. Easily build marketing campaigns that are personalized, customer profile led and consistent across channels.
Browser Push Notification
App Push Notification
Flexible deployment model
Data handling & security
Ready to use workflow templates spanning - transaction led triggers, acquisition, welcome & on-boarding journeys, persistency campaigns
Voice with call patch to customer care
Integrates all data sources and data types, thereby enabling your business to make smart decisions
Credence’s ML helps in identifying the time at which a customer is more likely to open and read messages
Use transactional alerts to send offers in real-time. Almost as soon as an event occurs.
ML helps in identifying customer’s affinity for a communication channel and auto selection of preferred channels in campaigns
All available channels can be incorporated in a single engagement workflow
Determine campaign efficacy by tracking conversations at a workflow level
Detailed views of campaign KPIs like engagement, failure, device details, link clicks etc.
Give Sinch a try and see what makes us the best choice - let's talk possibilities!