CHATLAYER

Drive meaningful
engagement with AI

Enable personalized communications and win your customers using our Conversational AI and quick-deploy intelligent chatbots.
Increase quality, drive efficiency, and take customer experience to the next level.

One platform to help your business engage on a personal level, and scale globally

Welcome to the world of intuitive, personalized, and interactive communication with our innovative SaaS AI chatbot platform. The multilingual, multichannel bot allows you to delegate time-consuming, effortful repetitive tasks for quick-fixes and accurate responses in your helpdesk, no matter what industry you are operating in. Hundreds of enterprises around the world have achieved the results they wished to see. The fully integrated platform is just what your business needs.

Engage with ease

Drive conversation at scale on platforms that your customers love.

Personalization at its best

Nurture business relationships with smart, effective automated conversations.

Automate at scale

Fast, accurate and reliable responses delivered instantaneously.

Steer enterprise digital transformation,
with conversational AI

10x

engagement

Up to 50%

cost optimization

100+

languages

> 75%

automation

ISO 27001

certified

Up to 120%

increase in conversions

We’re unrivalled in the AI space

Zero coding

You don’t need coding skills to build the bot. Just get started.

Multilingual

Your bot converses in over 100 languages so that you can reach out to the world.

Safe and secure

Get full control over your stored data. No data leaks. Guaranteed.

Omnichannel

Build and deploy the bot on any channel. Scale engagement on multiple channels.

World-class AI and NLP

Proprietary AI and Natural Language Processing algorithms to render a highly reliable experience.

Scale effortlessly

We cut your workload and handle over 10,000 messages at a time.

At Sinch, we're not just experts in messaging...we’re #1. Our cloud communications platform reaches every mobile-phone on the planet-in seconds or less. Our suite of products and solutions enables you to engage your customers like never before.

Chatlayer Smart, scalable AI for effortless engagement

Blog

Chatbots are quickly becoming powerful marketing tools that allow you to reach out across multiple channels, all in one place.

Product Paper

Chatlayer empowers you to have authentic conversations with your users and customers, through the power of AI.

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Video

This video covers the main advantages of chatbots, and why you should build one.

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We answer some frequently asked questions

Our voice and chatbot is suitable for every industry! Whether you are planning on a HR bot to streamline business and employee processes or a Customer Support bot to automate frequently asked conversations or even an eCommerce bot to help you quickly revert to queries, each time, every time.

Can someone with no coding skills build the bot?

Absolutely! You do not need to be a coding expert to build this bot. Get started in no time and build the bot all by yourself or choose to have us support you partially or fully - just as you please.

Do I get access to templates?

We’ve got you covered! Build an intelligent, AI-powered bot instantly with some of the best-practice industry templates that can be customized for your business needs. The templates can be worked upon to cater to customers within your industry, tailored for your needs without compromising on the tone of your brand.

How does Natural Language Processing (NLP) work?

Our intelligent bot understands the intent behind every sentence. Together with our AI model, the Chatlayer bot uses self-learning algorithms to deliver contextual and reliable responses in over 100 languages instantaneously.

Get future-ready with AI, request a demo to get started